Product Management

Customer Relationship Management (CRM) is about keeping your customers happy. Sales Force Automation (SFA) is about making your products available to those who need them. Fortuna's Product Management will help you do both of these. The core of your business revolves around your product and service offering. Now you'll enjoy a 360-degree view of your complete product offering, past, present and future. Know which products are most popular with which types of customers. This will help your sales team to recommend products tailored to each customer they talk to.

• Quick Product Reference
  A quick reference to all of your small business product offerings is important for your sales team. They need to know what products you offer and how much they cost, as well as any details about them that the
  customer would need to know about.

• Product Catalog
  Create a product catalog to group related products. Use the catalog to offer special discounts for customer's who purchase all products within one of your catalogs.

• Know your Customers
  Compare customer reports against product reports and find out which of your customers are most likely to purchase additional products from different categories, automating your up selling and cross-selling processes as well. Maximize customer profitability, and eliminate headaches!

• Determine Key Selling Times
  It's sometimes difficult to estimate the demand for products, thus making it difficult to know how much of your product to have on hand. Well, thanks to Fortuna, you'll never again guess at supply and demand. Use customizable reports to look back and find out what sales were like for a particular time period the previous year. Eliminate 'out of stock' situations